Terms & Conditions

Terms and Conditions (Terms of Service)

Effective Date: July 16, 2026

These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of the website located at https://quantumbyteitsolutions.com, all related websites, applications, software, cloud platforms, APIs, products, and services provided by QuantumByte IT Solutions Pvt. Ltd. (“QuantumByte”, “Company”, “we”, “our”, or “us”).

By accessing our website or using any of our products or services, you agree to be legally bound by these Terms. If you do not agree with any provision of these Terms, you must discontinue use of our website and services immediately.

1. About QuantumByte IT Solutions Pvt. Ltd.

QuantumByte IT Solutions Pvt. Ltd. is a technology company providing digital solutions to businesses and organizations worldwide.

Our services include, but are not limited to:

  • Website Design & Development
  • Mobile Application Development
  • Custom Software Development
  • Artificial Intelligence (AI) Solutions
  • Machine Learning Applications
  • CRM & ERP Development
  • SaaS Platform Development
  • E-commerce Solutions
  • API Development & Integration
  • UI/UX Design
  • Web Hosting
  • Cloud Infrastructure Services
  • Server Management
  • WhatsApp Business API Solutions
  • Digital Marketing
  • Search Engine Optimization (SEO)
  • Software Maintenance & Support
  • IT Consulting
  • Business Automation Solutions

2. Acceptance of Terms

By using our website or purchasing our services, you confirm that:

  • You are at least 18 years of age or have legal authority to enter into binding agreements.
  • You have the authority to act on behalf of your business or organization where applicable.
  • All information provided to QuantumByte is accurate and complete.
  • You agree to comply with these Terms and all applicable laws and regulations.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

3. Definitions

For the purposes of these Terms:

Services means all products, software, websites, mobile applications, APIs, cloud services, consulting, development, hosting, maintenance, and support services provided by QuantumByte.

Customer means any individual, company, organization, or legal entity using or purchasing our Services.

User means anyone accessing our website or Services.

Project means any development, consulting, implementation, maintenance, or support engagement undertaken by QuantumByte.

Deliverables means software, websites, applications, documentation, designs, source code, reports, graphics, or other work products delivered under a project.

4. Scope of Services

QuantumByte provides professional technology services based on the scope agreed upon in a proposal, quotation, service agreement, purchase order, or statement of work.

Unless expressly stated in writing, no additional features, integrations, modifications, or deliverables are included beyond the agreed project scope.

Any additional work requested by the Customer may be treated as a change request and may result in revised pricing, timelines, or both.

5. Customer Account

Certain Services may require the creation of an account.

Customers are responsible for:

  • Maintaining the confidentiality of login credentials.
  • Restricting unauthorized access to their accounts.
  • Providing accurate and current account information.
  • Promptly notifying QuantumByte of any suspected unauthorized use.

Customers are responsible for all activities occurring under their accounts unless caused by QuantumByte’s negligence.

6. Project Proposals and Quotations

Unless otherwise stated:

  • Quotations are valid for thirty (30) days from the date of issue.
  • Prices may change after the quotation validity period expires.
  • Timelines are estimates and may be affected by customer delays, third-party dependencies, or unforeseen circumstances.
  • Work begins only after written acceptance and receipt of any required advance payment.

7. Payment Terms

Customers agree to pay all applicable fees according to the agreed quotation, proposal, invoice, subscription plan, or contract.

Unless otherwise agreed in writing:

  • Advance payments are non-refundable once project work has commenced.
  • Milestone payments are due upon completion of the applicable milestone.
  • Subscription fees are payable in advance.
  • Taxes, GST, VAT, withholding taxes, or similar governmental charges are the responsibility of the Customer unless expressly stated otherwise.

Late payments may result in suspension of Services, delayed delivery, or additional charges as permitted by law.

8. Project Delivery

Delivery schedules are estimates based on the information available at project initiation.

QuantumByte shall not be responsible for delays caused by:

  • Delayed customer feedback.
  • Incomplete requirements.
  • Third-party software or service providers.
  • Government restrictions.
  • Internet outages.
  • Force majeure events.
  • Changes requested after project commencement.

Where customer approval is required, delays in approval may automatically extend the delivery schedule.

9. Change Requests

Any request to modify the agreed scope after project commencement shall constitute a Change Request.

QuantumByte reserves the right to:

  • Revise project pricing.
  • Extend project timelines.
  • Modify resource allocation.
  • Require written approval before commencing additional work.

No additional work shall be performed until the Change Request is approved by both parties.

10. Client Responsibilities

Customers agree to:

  • Provide complete and accurate project requirements.
  • Supply all required content, logos, images, documents, and credentials in a timely manner.
  • Review deliverables promptly.
  • Provide approvals and feedback without unreasonable delay.
  • Maintain valid licenses for third-party software supplied by the Customer.
  • Ensure that any material provided does not infringe the rights of others.

Failure to fulfill these responsibilities may impact project timelines, costs, or service availability.

11. Acceptable Use

Customers shall not use QuantumByte’s Services to:

  • Violate applicable laws or regulations.
  • Distribute malware, ransomware, or malicious code.
  • Engage in phishing, fraud, or identity theft.
  • Transmit unlawful, defamatory, or harmful content.
  • Interfere with the security or operation of our systems.
  • Attempt unauthorized access to any system or data.
  • Infringe the intellectual property rights of any person or organization.
  • Use the Services to support illegal activities.

QuantumByte reserves the right to suspend or terminate Services if these provisions are violated.

12. Intellectual Property

Unless otherwise agreed in writing:

  • QuantumByte retains ownership of its proprietary software, frameworks, libraries, methodologies, development tools, templates, documentation, know-how, and pre-existing intellectual property.
  • Customers retain ownership of the content and materials they provide.
  • Ownership of project deliverables shall transfer only after full payment of all applicable fees, unless otherwise specified in a written agreement.
  • QuantumByte may reuse its general knowledge, skills, experience, and non-confidential techniques acquired during a project.

Nothing in these Terms transfers ownership of either party’s pre-existing intellectual property.

13. Source Code Ownership

Ownership of source code depends on the commercial agreement between QuantumByte and the Customer.

Unless expressly stated in a signed agreement:

  • Full ownership of custom-developed source code transfers to the Customer only after all outstanding invoices have been paid in full.
  • QuantumByte retains ownership of all proprietary frameworks, reusable modules, libraries, APIs, utilities, templates, development tools, methodologies, and pre-existing intellectual property used in delivering the Services.
  • QuantumByte may reuse its own generic components, programming techniques, and non-confidential know-how in future projects.

Where a project is licensed rather than sold, the Customer receives only the rights expressly granted in the applicable agreement.

14. Software License

Where applicable, QuantumByte grants the Customer a limited, non-exclusive, non-transferable, revocable license to use the delivered software solely for its intended business purposes.

Unless otherwise agreed in writing, the Customer shall not:

  • Copy or redistribute the software except as permitted.
  • Reverse engineer, decompile, or disassemble proprietary software where prohibited by law.
  • Remove copyright, trademark, or proprietary notices.
  • Sell, sublicense, rent, lease, or commercially exploit QuantumByte software without prior written consent.

15. Third-Party Software and Services

Projects may include third-party products, services, APIs, plugins, SDKs, libraries, hosting platforms, payment gateways, mapping services, AI providers, or other external technologies.

QuantumByte is not responsible for:

  • Changes made by third-party providers.
  • Service interruptions caused by third parties.
  • Pricing changes imposed by third parties.
  • Suspension or discontinuation of third-party services.
  • Third-party security incidents beyond our reasonable control.
  • Licensing terms imposed by third-party vendors.

Customers are responsible for complying with the terms applicable to third-party products they choose to use.

16. Confidentiality

Both QuantumByte and the Customer agree to protect confidential information disclosed during the course of the business relationship.

Confidential information may include:

  • Source code
  • Business plans
  • Technical documentation
  • Financial information
  • Customer databases
  • Marketing strategies
  • Login credentials
  • API keys
  • Trade secrets
  • Product roadmaps
  • Internal documentation

Neither party shall disclose confidential information to any third party except:

  • With prior written consent.
  • As required by law.
  • To employees or contractors who require access for legitimate business purposes and who are bound by confidentiality obligations.

These confidentiality obligations survive termination of the business relationship.

17. Customer Content

The Customer retains ownership of all content supplied for use in a project, including text, images, videos, logos, trademarks, documents, and other materials.

The Customer represents and warrants that it has the necessary rights and permissions to provide such content.

QuantumByte is not responsible for copyright infringement or legal claims arising from customer-supplied materials.

18. Maintenance and Support

Where maintenance or support services are purchased, QuantumByte will provide support in accordance with the applicable service agreement or maintenance plan.

Support may include:

  • Bug fixes.
  • Security updates.
  • Performance improvements.
  • Technical assistance.
  • Configuration guidance.
  • Minor enhancements, where included.

Unless specifically agreed, support does not include new feature development, major redesigns, third-party licensing costs, or work outside the agreed scope.

19. Service Availability

QuantumByte will use commercially reasonable efforts to maintain the availability and reliability of its hosted services.

However, uninterrupted or error-free operation cannot be guaranteed.

Scheduled maintenance, emergency maintenance, internet outages, cloud provider failures, cyberattacks, or events beyond our reasonable control may temporarily affect service availability.

20. Suspension of Services

QuantumByte may suspend access to any service immediately if:

  • Required by law.
  • Necessary to protect system security.
  • Payment obligations remain overdue.
  • The Customer violates these Terms.
  • Continued access creates a security, legal, or operational risk.
  • Fraudulent or abusive activity is detected.

Where practical, reasonable notice will be provided before suspension.

21. Warranties

QuantumByte warrants that services will be performed with reasonable skill, care, and professional diligence consistent with generally accepted industry standards.

Except as expressly stated in a written agreement, QuantumByte does not warrant that:

  • Services will be uninterrupted.
  • Software will be completely error-free.
  • Every defect can be corrected.
  • Services will meet every business objective.
  • Third-party systems will remain continuously available.

22. Disclaimer of Warranties

Except to the extent prohibited by applicable law, all services, software, documentation, websites, applications, and deliverables are provided on an “AS IS” and “AS AVAILABLE” basis.

QuantumByte disclaims all implied warranties, including:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.
  • Continuous availability.
  • Accuracy of third-party information.
  • Compatibility with all third-party systems.

The Customer assumes responsibility for evaluating whether the Services are suitable for its intended use.

23. Limitation of Liability

To the fullest extent permitted by applicable law:

QuantumByte shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:

  • Loss of profits.
  • Loss of revenue.
  • Loss of goodwill.
  • Business interruption.
  • Loss of business opportunities.
  • Data loss.
  • Reputation damage.
  • Loss of anticipated savings.

QuantumByte’s total aggregate liability arising out of or relating to the Services shall not exceed the total amount paid by the Customer for the specific Service giving rise to the claim during the twelve (12) months immediately preceding the event, except where a different limitation is required by applicable law.

24. Indemnification

The Customer agrees to defend, indemnify, and hold harmless QuantumByte, its directors, officers, employees, affiliates, contractors, and representatives from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Customer misuse of the Services.
  • Violation of these Terms.
  • Infringement caused by Customer-provided content.
  • Violation of applicable laws.
  • Unauthorized use of third-party intellectual property.
  • Customer negligence or misconduct.

This indemnification obligation survives termination of these Terms.

25. Refund and Cancellation

Unless otherwise agreed in writing:

  • Advance payments made for custom software development, website development, mobile application development, consulting services, or other project-based services are non-refundable once work has commenced.
  • Subscription-based services may be canceled in accordance with the applicable subscription plan.
  • Refunds, if approved, shall be processed using the original payment method or another mutually agreed method.
  • Third-party licensing fees, domain registrations, SSL certificates, cloud hosting charges, payment gateway fees, and other third-party costs are generally non-refundable.
  • Any refund request shall be reviewed on a case-by-case basis at QuantumByte’s sole discretion, subject to applicable consumer protection laws.

26. Termination

Either party may terminate a service agreement or project in accordance with the applicable contract or by providing written notice where permitted.

QuantumByte may suspend or terminate Services immediately if:

  • The Customer materially breaches these Terms.
  • Required payments remain overdue after notice.
  • The Customer engages in fraudulent, unlawful, or abusive activities.
  • Continued service would expose QuantumByte or other customers to security, legal, or operational risks.

Upon termination:

  • Outstanding invoices become immediately due.
  • Licenses granted under these Terms terminate unless otherwise agreed.
  • QuantumByte may archive or securely delete project data after a reasonable retention period, subject to legal obligations and any contractual commitments.

27. Force Majeure

QuantumByte shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Earthquakes
  • Pandemics
  • Epidemics
  • War
  • Terrorism
  • Civil unrest
  • Government actions
  • Internet outages
  • Power failures
  • Cyberattacks
  • Labor disputes
  • Failures of telecommunications or cloud infrastructure providers

Performance obligations affected by a Force Majeure event shall be suspended for the duration of the event.

28. Electronic Communications

By using our website or Services, you consent to receive communications electronically, including:

  • Service notifications
  • Invoices
  • Payment reminders
  • Security alerts
  • Legal notices
  • Project communications
  • Support responses
  • Product announcements

Electronic communications satisfy any legal requirement that such communications be in writing, where permitted by applicable law.

29. Amendments

QuantumByte reserves the right to modify these Terms from time to time.

Updated versions will be published on our website together with the revised Effective Date.

Material changes may be communicated through email, customer portals, or website notices where appropriate.

Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

30. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India, without regard to conflict of law principles.

Where mandatory laws of another jurisdiction apply to a particular Customer, those mandatory legal rights shall remain unaffected.

31. Dispute Resolution

The parties agree to make reasonable efforts to resolve disputes through good-faith negotiations.

If a dispute cannot be resolved amicably, it shall be submitted to the courts having jurisdiction over the registered office of QuantumByte IT Solutions Pvt. Ltd., unless otherwise required by applicable law.

Nothing in these Terms prevents either party from seeking urgent interim or injunctive relief where legally available.

32. Severability

If any provision of these Terms is determined by a court or competent authority to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted or modified only to the extent necessary to make it enforceable while preserving its original intent.

33. No Waiver

Failure by QuantumByte to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available under these Terms or applicable law.

Any waiver must be expressly made in writing by an authorized representative of QuantumByte.

34. Assignment

Customers may not assign, transfer, sublicense, or otherwise transfer their rights or obligations under these Terms without the prior written consent of QuantumByte.

QuantumByte may assign or transfer its rights and obligations in connection with a merger, acquisition, corporate restructuring, sale of assets, or similar business transaction.

35. Entire Agreement

These Terms, together with our Privacy Policy, applicable project agreements, proposals, quotations, statements of work, invoices, maintenance agreements, and any other documents expressly incorporated by reference, constitute the entire agreement between the Customer and QuantumByte regarding the Services.

They supersede all prior discussions, negotiations, understandings, and agreements relating to the same subject matter.

36. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

QuantumByte IT Solutions Pvt. Ltd.

Website: https://quantumbyteitsolutions.com

Email: [email protected]

For legal notices or contractual matters, please contact us using the email address above.

37. Acceptance of Terms

By accessing or using the website, applications, software, APIs, cloud services, or any products and services provided by QuantumByte IT Solutions Pvt. Ltd., you acknowledge that:

  • You have read these Terms and Conditions.
  • You understand your rights and obligations.
  • You agree to comply with these Terms.
  • You consent to be legally bound by this Agreement.

If you do not agree to these Terms, you must discontinue the use of our website and Services immediately.

38. Final Statement

QuantumByte IT Solutions Pvt. Ltd. is committed to providing secure, reliable, and professional technology solutions while maintaining transparent and fair business practices. These Terms and Conditions are designed to establish a clear legal framework governing the relationship between QuantumByte and its customers, ensuring mutual trust, accountability, and compliance with applicable laws.

We appreciate your trust in QuantumByte and look forward to delivering innovative technology solutions that support your business growth.